Completing the Financial Systems Security Application
This job aid contains guidance on completing the Financial Systems Security Applications (FSSA) in ServiceNow.
Last revision: August 2019
Submitting an FSSA to apply for Financial Systems and Roles
- Log on to Service Now
- Click Catalog from either the upper right side or the bottom of the ServiceNow Customer Portal Screen. The Service Catalog screen appears.



- Type Financial Systems Security Application in the Search field and click the matching result.
The FSSA form appears.

- Complete Section 1: User Information. You can submit a request on behalf of another user. If the Request By and Manager UNI are the same when submitting on behalf of a subordinate, the application will be routed directly to the DAF Administrator for approval. Other information to complete:
- User Type - Enter your relationship to the University (If you are a Consultant/Temp or a Columbia Affiliate, you must enter both an Access Begin Date and an Access Expiration Date.)
- Access Type - Enter the type of request
- DAF Department - The School / Admin Unit who is authorized to grant access
- Complete Section 2: ARC User Access. Select the Roles for which you are applying. Any Roles that require training will be indicated. View the Required Training for Departmental Roles.

Note: Certain roles will require the completion of additional fields. For example, if you select Requisition Initiator, you will need to indicate the Origin (school / department) and Inquiry departments.
- If you selected Yes for Is ARC Special Request access required?, select the desired Roles from Section 3: ARC Special Requests.

- Complete Section 4: FINSYS/FFE User Access if you are applying for FinSys/FFE Roles. You are required to indicate department(s)/tree node(s) for any FinSys/FFE and PAD roles you select.

- Enter any Comments, select the User Acceptance box for the Terms of Agreement and click Submit. The Request Details appears.

