Completing the Financial Systems Security Application

This job aid contains guidance on completing the Financial Systems Security Applications (FSSA) in ServiceNow.

Last revision: August 2019


Submitting an FSSA to apply for Financial Systems and Roles

  1. Log on to Service Now 
  2. Click Catalog from either the upper right side or the bottom of the ServiceNow Customer Portal Screen. The Service Catalog screen appears. 
Click Catalog from either the upper right side or the bottom of the ServiceNow Customer Portal Screen.
The Service Catalog screen appears.
Type Financial Systems Security Application in the Search field and click the matching result.
  1. Type Financial Systems Security Application in the Search field and click the matching result. 

    The FSSA form appears. 
The FSSA form appears.
  1. Complete Section 1: User Information. You can submit a request on behalf of another user. If the Request By and Manager UNI are the same when submitting on behalf of a subordinate, the application will be routed directly to the DAF Administrator for approval. Other information to complete: 
  • User Type - Enter your relationship to the University (If you are a Consultant/Temp or a Columbia Affiliate, you must enter both an Access Begin Date and an Access Expiration Date.) 
  • Access Type - Enter the type of request 
  • DAF Department - The School / Admin Unit who is authorized to grant access 
  1. Complete Section 2: ARC User Access. Select the Roles for which you are applying. Any Roles that require training will be indicated. View the Required Training for Departmental Roles. 
Any Roles that require training will be indicated.

Note: Certain roles will require the completion of additional fields. For example, if you select Requisition Initiator, you will need to indicate the Origin (school / department) and Inquiry departments

  1. If you selected Yes for Is ARC Special Request access required?, select the desired Roles from Section 3: ARC Special Requests
If you selected Yes for Is ARC Special Request access required?,
  1. Complete Section 4: FINSYS/FFE User Access if you are applying for FinSys/FFE Roles. You are required to indicate department(s)/tree node(s) for any FinSys/FFE and PAD roles you select. 
Complete Section 4: FINSYS/FFE User Access if you are applying for FinSys/FFE Roles.
  1. Enter any Comments, select the User Acceptance box for the Terms of Agreement and click Submit. The Request Details appears. 
Enter any Comments, select the User Acceptance box for the Terms of Agreement and click Submit
The Request Details appears.